Reeve manages your Google Business Profile. You approve before anything goes live.
Reeve monitors your GBP, drafts review responses via BusinessTone, flags anything sensitive, tracks your local ranking, and surfaces profile gaps — all before you see it. You get one decision per reply: approve, edit, or escalate. Here is exactly how each part works.
- Approval-first — nothing posts without your sign-off
- BusinessTone per location — not a generic prompt
- Full GBP loop — reviews, ranking, profile health, Posts
BusinessTone learns your voice. Every response draws from it.
BusinessTone is Reeve's tone memory system. It builds a response profile for each location from its history of past replies — tone, vocabulary, what to include, what to avoid. Every draft Reeve generates draws from that profile automatically. No prompts to write. No templates to manage.
- BusinessTone profile built per location — a medspa and a dental practice never sound the same
- Define what to include, what to avoid, and how formal to be — in plain language
- Update your BusinessTone profile any time and all future responses adjust automatically
Aesthetic Clinic — Mumbai
ActiveA response ready before you even know the review landed.
The moment a new review lands, Reeve detects it and drafts a response via BusinessTone — matched to what the customer actually said, in your voice, queued for your approval. The average business responds 4+ days late. Reeve has a draft waiting in minutes.
- Response drafts appear within minutes, not hours or days
- Powered by BusinessTone — not a blank prompt you have to write each time
- Edit freely before approving — it is always your words going live
Great service — would highly recommend to anyone looking for a dental clinic in Delhi!
Thank you for the kind words — we're so glad your visit went well. We'll share this with the whole team!
awaitingHigh-risk reviews caught before a word is written.
Not every review should have a reply drafted immediately. Reeve scans every review for staff names, treatment claims, pricing mentions and strongly negative sentiment — and holds the review for human review before any draft is created.
- Three-tier risk rating: High, Medium, Low — with reason shown
- Flagged reviews paused before drafting begins, not after
- You decide to draft, escalate, or skip — Reeve never forces a reply
“Dr Kapoor told me the procedure would only cost ₹3,000 but I was charged double. Very disappointed.”
Nothing goes live without your sign-off. One tap from anywhere.
Reeve does all the drafting and flagging — but nothing posts until you approve it. When a reply is ready, you get an email with one action: approve, edit, or escalate. No login, no app, no dashboard to check. Your oversight, with none of the workflow.
- Notified by email the moment a reply is ready for your sign-off
- Approve, edit or escalate — three options, one click
- No login, no app, no friction — works from any device
Dental Care — Delhi
Reply ready · waiting for your sign-off
Know exactly what customers are saying every month.
Every month, Reeve sends a report that shows your reply rate, flagged review count, sentiment trends and the themes your customers keep bringing up. One email, the full picture — nothing you have to pull yourself.
- Reply rate, response time and month-over-month trend in one view
- Top praise and complaint themes surfaced automatically
- Flagged reviews broken down by risk category
47
Replied
3
Flagged
+12%
vs Mar
Wait time mentioned × 8
Staff praise × 14
Value for money × 5
Each location has its own voice. Never mix them up.
A city centre clinic and a suburban branch attract different patients and should sound different. Reeve keeps every location's voice, inbox and approval flow completely separate — while giving you a single dashboard to see them all.
- Separate voice profile and review inbox per location
- One dashboard view across all locations with pending count
- Approvals and escalations routed per location — not mixed together
Aesthetic Clinic · Mumbai
12 this week
Dental Care · Delhi
8 this week
Skin Studio · Bengaluru
5 this week
Profile gaps that cost you rankings — found before they compound.
A good reply rate loses impact if your listing has wrong hours, missing categories, or inconsistent contact details. Reeve monitors your GBP continuously and flags these issues with a fix recommendation. Google reviews are the #1 local ranking factor — your profile needs to support that, not undermine it.
- NAP consistency, category completeness and hours accuracy checked automatically
- Issues flagged with a fix recommendation — you act, Reeve tracks
- Works across all your locations from a single view
Aesthetic Clinic · Mumbai
Dental Care · Delhi
Reeve handles every review. You decide what goes live.
We'll walk you through the product, show you the approval flow, and share beta pricing — in 15 minutes.
No commitment. No credit card. Beta pricing locked for first 25 businesses.